Terms & Conditions

This Terms & Conditions document (together with the Delivery PolicyReturns Policy and Privacy Policy pages on this site) governs the use of 'From The Corner' services (the Service) including shopping and participation in promotions run by 'From The Corner'. By using the Service, you agree to be bound by this document (and those pages).

Purchasing through 'From The Corner'

Shopping with 'From The Corner' and its suppliers is designed to be informative, easy, interactive and fun. Please take the time to read these Terms and Conditions about our Service so you can be fully informed about your rights and how to do business with us.

Products displayed on the website or on our social media sites are offered through 'From The Corner' by its Suppliers. They can be purchased using a secure online credit card transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment and for other use as described in our Privacy Policy. You will be asked to register as a member of 'From The Corner' when you make your first purchase. You don’t need to register with us to purchase. You can make a purchase as a "guest". You do not need to first purchase from us or our Suppliers to receive information from us. You can also register to receive our email newsletter and/or follow us on our social media sites. Apart from the many member benefits, including receiving regular emails containing special deals and news, your shopping address details will be filed saving you the effort of entering these details each time you checkout. We encourage you to register with us to make your shopping experience easier.

Products will be supplied to you by 'From The Corner' on behalf of our Suppliers. After placing an order, you will receive an email acknowledging receipt of your order. Once your payment has been confirmed you will receive an email, which contains a link to your tax invoice. It is important you retain a record of your order. This form will have essential information, which will allow you to track the status of your order or make a query regarding your order. 

'From The Corner' is promoting products on behalf of its Suppliers. 'From The Corner' does not warrant or guarantee the claims made by our Suppliers about the performance and specifications of their products. Please read and carefully follow any and all instructions received with the product you have purchased. 'From The Corner' shall not be responsible for any loss suffered, howsoever arising, from use of any product purchased via 'From The Corner'. 'From The Corner’s' maximum liability, in respect of any claim arising in relation to any product purchased from it, shall be equivalent to the purchase price paid for the product together with any handling, delivery and/or administration charges paid in respect of the product.



All prices and delivery charges on our site are in New Zealand dollars (NZ$) and include New Zealand GST. We reserve the right to alter prices and delivery charges for any reason at any time. If this should happen after you have placed an order, we will contact you prior to processing it. Product pricing is set according to the instructions of our Suppliers.

'From The Corner' will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations under its contract with you that is caused by an event outside its reasonable control.

Contracts for the purchase of products using the Service, and any dispute or claim arising out of or in connection with them or their subject matter or formulation, will be governed by New Zealand law. Any such dispute or claim shall be subject to the non-exclusive jurisdiction of the New Zealand courts.


Product Availability

Products are sold through 'From The Corner' by its Suppliers. From time to time, our Suppliers may run out of the product you wish to purchase or obtain as an exchange. If the product you require is no longer in stock and is not due back in stock, we will issue you a credit for the value of that product for future use.


Use of the Service by You

Your right to use the Service is personal to you. You may not authorise others to use the Service, and you are responsible for all of your own use of the Service.

You may not download, modify, transmit, or otherwise use any material from the Service for public or commercial purposes.

The Service's content, information and advice is free of charge (unless otherwise stipulated). However you are responsible for your own network and connection charges.

Other than connecting to 'From The Corner’s' servers by HTTP requests using a web browser, you may not attempt to gain access to 'From The Corner's' servers by any means - including, without limitation, by using administrator passwords or by masquerading as an administrator while using the Service or otherwise.

You agree not to disrupt, modify or interfere with the Service or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of the Service. You further agree not to alter or tamper with any information or materials on, or associated with, 'From The Corner' and/or the Services.



'From The Corner' and its logo device are registered Trademarks of 'From The Corner Limited'. 'From The Corner Limited' is the owner of the copyright and other intellectual property rights in the material contained in the Service or is permitted by the owner to use such material. No permission is given in respect of the use of such mark or rights, and such use may constitute an infringement of the owner's rights.



You may receive a promotional voucher from us. Please refer to the Terms and Conditions on these vouchers. Vouchers must be redeemed within the stipulated timeframe. 'From The Corner' does not accept any responsibility for lost, stolen or expired vouchers. We regret to advise we are unable to reissue a lost or stolen voucher without adequate proof of purchase and customer identification. Please ensure you enter the appropriate code when using your voucher.


Excessive use or abuse of the Service

'From The Corner Limited' takes its responsibilities as a promoter of consumer goods and services seriously. We value our reputation highly. If we believe, in our sole opinion, that your purchasing behaviour could be considered harmful to you or us, we reserve the right to notify you of our concerns and will agree with you an appropriate course of action should our or your concerns be such that assistance is deemed to be appropriate. If you feel you require assistance or wish to discuss a potential compulsive purchasing behaviour, please contact us here.


Right to cancel your account and the Service

You have the right to cancel your account with us at anytime. Please login to your account and follow the steps to deleting your account. 'From The Corner' reserves the right to cancel your account and not accept any further orders from you if we believe, in our sole opinion, that you have operated your account in a manner which breaches our Terms and Conditions of use.


Feedback and Complaints about our service

'From The Corner' takes its responsibilities as a promoter of consumer goods and services seriously. We also value your feedback about how we can improve our service. If you have a complaint or wish to make a suggestion, please send us a message here and a member of our Customer Team will deal promptly with your email. 


Disclaimer and Changes

'From The Corner' reserves the right to change, delete or move any of the material on the Service at any time without notice, including these Terms and Conditions.

'From The Corner' shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access the Service. This includes viruses alleged to have been obtained from the Service, your use of, or reliance on the Service, or any of the information or materials available on the Service, regardless of the type of claim or the nature of the cause of action.

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